IMPLEMENT

Burgent uses surveys, interviews, and observation to conduct a comprehensive service audit.

Burgent monitors Key Performance Indicators at 3-week intervals, adjusting strategies as needed.

OUR SERVICES

Business Consulting

 

Once we have executive buy-in, we oversee the implementation process from start to finish.

“Burgent delivered everything they promised. Our customer satisfaction levels are at an all-time high!”

SEASONED PROS

  • On-site audits
  • Service benchmarking
  • Fresh Start training
  • Call center outsourcing
  • KPI measurement
  • Legal compliance

TESTIMONIALS

Some more info. 

To be completed

We identify technology, training, and processes to take your service team to the next level. 

EFFICIENCIES

PLANNING

Somebody

GLOBAL CO.

ASSESSMENT